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Real Trend

RealSmart offers this social media listening platform to help you siege new opportunities.

Connect and see insights of everyday conversations from your customer on social media; brand mentions, relevant message, competitor mentions and industry trends. Analyse the information and explore more ways to develop customer satisfaction and strategic action that might shift your entire brand positioning.

Key Benefits

Real Smart offers this social media listening platform to help you siege new opportunities.

Engage

Engage more with your valued customers

Understand pain points

Understand pain points

Understand people’s feelings and pain points

Right Action

Right Action

Collect data and information to empower right action.

Protection

Protection

Catch the “Online Mood” of social media sentiment to preventsituations from developing into crises.

Increase sales

Increase sales

The best resource to identify unexpected sales leads.

Influencers

Influencers

Find more feedback through influencers. Helps gauge the correct reaction with their followers.

Product Features

AI Sentiment Analysis

The AI system can accurately read the message in Thai and English to analyze the message sentiment

 

Categorize your data

Analyze the data of all messages labeled Tag and Keyword to classify categories for future reports.

Smart Dashboard

Create report in adjustable dashboard according to required data and export into automated report

Find Your Top Influencers

Find the influencers who may be helpful in supporting your brand, and you can find influencers related to your industry here.

Content Heatmap

Analyze the period of time when the mention occurs, to help you choose the best time to post Content

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