Real Trend
RealSmart offers this social media listening platform to help you siege new opportunities.
Connect and see insights of everyday conversations from your customer on social media; brand mentions, relevant message, competitor mentions and industry trends. Analyse the information and explore more ways to develop customer satisfaction and strategic action that might shift your entire brand positioning.
Key Benefits
Real Smart offers this social media listening platform to help you siege new opportunities.
Engage
Engage more with your valued customers
Understand pain points
Understand people’s feelings and pain points
Right Action
Collect data and information to empower right action.
Protection
Catch the “Online Mood” of social media sentiment to preventsituations from developing into crises.
Increase sales
The best resource to identify unexpected sales leads.
Influencers
Find more feedback through influencers. Helps gauge the correct reaction with their followers.
Product Features
AI Sentiment Analysis
The AI system can accurately read the message in Thai and English to analyze the message sentiment
Categorize your data
Analyze the data of all messages labeled Tag and Keyword to classify categories for future reports.
Smart Dashboard
Create report in adjustable dashboard according to required data and export into automated report
Find Your Top Influencers
Find the influencers who may be helpful in supporting your brand, and you can find influencers related to your industry here.
Content Heatmap
Analyze the period of time when the mention occurs, to help you choose the best time to post Content
