Real Engagement helps you respond to comments and query messages from all your social media channels in one single platform
Centralise your social media admin in single platform where you can track all activities.
Monitor and respond all customer's messages & comments in real time.
Responding quickly and easily to all social media queries and comments
Manage customer service team more efficiency through saved replies.
Track the performance of your social customer service team easily.
Auto assign tasks to each team member based on expertise and responsibility.
Manage the performance of your team more effectively by flexible and personalised assignment to suit individual needs.
Helps you manage your team tasks effectively with effective task assignment. Track activity log, hiding of unwanted cases and support for Facebook management platform.
Provide data visualisation with invaluable data on your team’s performance and give you instant insights and ideas on how to improve.